It's all about the action...

The LiA Leadership Scorecard is part of the market-leading Listening into Action (LiA) approach to engaging and empowering staff to deliver high performance, in a way that makes them feel valued and proud.

More than 30 organisations in the National Health Service (NHS) – one of the toughest proving grounds in the world – have recently been through an intensive, initial 12 month journey to embed Listening into Action (LiA) as 'the way we do things around here'.

The results – for patients, for staff and for their organisations – speak for themselves.

Find out more about the LiA approach